Wait, your members don’t all wash their mugs either?
TLDR: There’s pretty much nothing you can do to eliminate the mugs in the sink issue completely but there are steps to be taken to make it better.
I can and likely will forever gripe about this issue. It weighs on me daily and no matter what, I promise, even if you execute on everything I talk about below you will still find yourself face to face with a pile of coffee-stained mugs.
I have posted messages in slack, mass emailed and shared my concerns about this in our monthly community event Zero Day and without fail, the next week we have a sink full of mugs.
Do I think people are doing this maliciously? Nah. I think people fall into one of these categories.
They are lazy
They are in a rush
A member’s guest leaves it unwashed and with that, it’s usually a large meeting
Here’s what you can do, from the most extreme to the easiest to execute.
Never say anything. Wash every mug yourself. Cry yourself to sleep.
Eliminate the kitchen/coffee and all dishes from the coworking space! Ha. That’s not going to happen.
Make it your community managers job to wash all the dishes. That’s if you want them to hate their job and resent you for life.
Go the 1984 route and point a camera at the sink, instantly giving yourself the tools to hold people accountable. The issue here is you’re going to create a real awkward environment and the moment you have to confront someone it’s going to suck.
“Oh hey, ummm, we were watching you and you didn’t wash your mug.”
Pay your nightly cleaning crew (hopefully you have one) to also wash the dishes. This is probably not cost effective, but I have met a couple spaces that do it this way.
Install a dishwasher. You can pick one up for $250 or so, watch a YouTube video, and install it yourself. Stay tuned for a future story where we discuss how members refuse to empty a dishwasher. Ha! Seriously, though..
Replace your sponges with a brush and/or a Scrub Daddy. Regular sink sponges hold water, get gross, and start to smell real quick.
Set the standard in your membership guidelines, during tours, prior to meetings and on day one of someone’s membership. Repetition is good.
Practice what you preach. Make sure members see you being a good housemate.
Just remember – if this is your worst problem then you’re doing great!